Retention, the questions asked most, and the dashboard ticket system.
| Setting | Value |
|---|---|
| Training images | Kept indefinitely |
| Model weights | Kept indefinitely |
| On an explicit deletion request | Removed within 48 hours |
Indefinite retention is what lets a paused account be reactivated without retraining.
Deletion is final
A deletion request removes the model and the training images permanently. Reactivating after that means training from scratch, which costs a training run.
Answers
| Question | Answer |
|---|---|
| Is there a credit system? | No. Paid plans have no per-image charge and no generation cap. |
| How many characters can one bot run? | 4. |
| What happens if I stop paying? | After the 24-hour grace period the bot is paused. The model is kept and the bot can be reactivated. |
| Do I get a website? | Yes. A gallery site is provisioned per deployed character at {character}.memescale.ai. |
| Can I change the bot's display name later? | Yes, from the dashboard. |
| How many images does training need? | Between 10 and 80 per character. |
| Does turning captions off stop images reaching the gallery? | No. It removes the caption and the View On Website button only. |
Support runs through the dashboard's Support tab, a ticket system with three subtabs: New Ticket, Open Tickets, and Resolved.
None.| Setting | Value |
|---|---|
| Follow-ups | Any number, added from the ticket |
| Closing | Mark Resolved |
| Reopening | Click here to reopen ticket, from the Resolved subtab |
Response priority by plan
| Tier | Support level |
|---|---|
| Telegram plans | Priority response times |
| Heavy+ | VIP access, fastest response |